Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. With this in mind, if you have made arrangements for other travel, then we urge you to allow sufficient time to meet your other travel requirements. Greyhound/Citiliner’s liability for any loss or damage to passengers’ luggage or personal property will be limited to a maximum of R1000,00 per claim in circumstances where Greyhound/Citiliner acted with gross negligence or fraudulent intent. The average bus between Pretoria and Durban takes 9h 36m and the fastest bus takes 8h 45m. Greyhound Goes to Cape Town – exciting things to do. Passengers unable to ascend/ descend coach stairs may be accommodated on select departures only or may be required to select the Luxury class cabin on the Dreamliner fleet (lower deck) or on the lower deck on standard Premium Class double Decker coaches or single decker coaches. Our fare options and inclusions. Help and Info. User trip reviews best describe Intercape, Greyhound bus services. Bookings for special needs passengers must be facilitated via the Greyhound Customer Call Centre. Computicket or Shoprite Checkers. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Without doubt, there’s a reason we’re South Africa’s favourite. It is related to the bus ticket type, refundable or non-refundable. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. Africa South Africa Citiliner. How to use the eTicket - Please have a printout of eTicket for boarding the bus.. Travelling by bus during COVID-19 – 4 things you need to know! Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? bus ticket prices from howick to durban? No passenger shall have any claim of any nature against Greyhound/Citiliner or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. Any re-booking must be accompanied by the original ticket. Computicket or Shoprite Checkers. I've had a look at the advance ticket prices for the Greyhound- there's no way it offers as much flexibility as the Discovery Pass once did, simply because the prices of individual journeys soon add up and the hop-on-hop-off aspect is seriously curtailed. Non-refundable tickets have no refund value. If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. Contact Us/ Feedback: You may get in contact with us at any time. Pre-purchase parking near our locations to save a bundle. Safety is really important to us, so thanks in advance for letting us know. Keeping up to date with our Terms and Conditions is not only in the interest of your safety, but also makes your journey with us as easy and as enjoyable as possible. Telephone Booking: 24 hours – Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Translux, Intercape, Greyhound bus booking. When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. All coaches are also equipped with the latest Drivecam Technology. E-Ticket. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. Please call us if you feel your driver isn't or wasn't driving safely. Any change requires the issue of a replacement ticket. No refund will be processed at … Buying a ticket for someone else. Bus tickets from Johannesburg to Durban start at R 210, and the quickest route takes just 7h. No unaccompanied children under the age of 12 will be conveyed. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Before you email us, you can check if you're eligible for a refund or exchange online. Services resumed. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. Greyhound/Citiliner may cancel any of its services upon reasonable prior notice to passengers, without any liability. No refund will be processed at terminal level for any late arrival. So, pack those bags, get your Greyhound bus ticket, and enjoy the festive season! Economy Economy Extra Flexible; Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) It is the responsibility of passengers to ensure that luggage or personal property is not left on the coaches when disembarking. Should the cancellation request occur less than 12 hours before departure, a 100% cancellation fee will apply. This ticket is issued subject to the terms and conditions set out below. The passenger will be liable for all legal costs, as may be permissible in law, spent in recovering any amount that the passenger owes Greyhound/Citiliner. Tell us now! Compare prices for Intercape, Eldo Coaches. The bus station address is Kimberley Greyhound, south africa. Should the rebooking be less than the original amount paid, this will be refunded in cash, credit card/debit card refund or travel voucher valid for 6 months. You will have to pay a US$20 fee for exchanging tickets with Greyhound. We offer E-Ticket and other ticket delivery options and ways to pay. Some travel restrictions are being lifted in South Africa. Greyhound/ Citiliner is supported by Helivac Medical Response and all coaches are under constant Greyhound Satellite surveillance. Find the best bus for your trip on South Africa and around it! Greyhound/ Citiliner will not provide meal or accommodation vouchers or accept any further liability during delayed or connecting services or changes in published schedules, due to Operational changes. Any intoxicated passenger found on board will be instructed to disembark immediately. Should the re-booking request occur less than 12 hours before departure, a 100% re-booking fee will apply. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. We work with 30 buses companies such as Intercape, Translux, Greyhound, City to City, Eldo Coaches, DMJ, Cityliner... Book at justGO.co.za and Save! Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Greyhound/Citiliner does not provide general insurance cover for its passengers, their property or luggage. This includes electronic cigarettes. Every reasonable effort will be made to offer alternative services. Passengers are not permitted to travel on vehicles between depots or other parking places and terminal points. Help and Info. Since 1984 we’ve brought you South Africa’s favourite luxury coach solution, connecting cities as old the country itself and towns as brilliantly curious as the cultures that connect us. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. Refundable tickets (Flexible tickets) Non-refundable tickets (all other fare types) Get a full refund. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Improved sanitizing on buses and stations. How did your trip with Greyhound go? Large items must be placed in the designated luggage compartment and loaded only by an employee or agent of Greyhound/Citiliner. All Rights Reserved. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. 087 352 0352. You and your unborn child’s safety is our priority. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. +27 11 611 8000 or The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Children over the age of two and under the age of twelve will be required to purchase a ticket and the child fare will apply. Prices tend to raise as your travel date approaches, so book in advance to secure the best prices! Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. Tickets and Confirmation - Immediately confirmed after successfully completing check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by email. Nationwide Bus Strike - April 2018. The bus service runs several times per day from Pretoria to Durban. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Movies on the Move – Greyhound keeps you entertained. No refunds allowed. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. If the passenger arrived within 2 hours after the scheduled departure time of the service the passenger may be entitled to a 50% refund of the original ticket price at Management Discretion. Greyhound was one of the first coach operators to begin services in South Africa. Copyright © Greyhound 2021. Passengers must ensure that they are in possession of a valid passport and required travel documents for all cross-border journeys. As a result, no bus services will be available during this time. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Greyhound/Citiliner may in certain instances, revise seat allocations and operate substitute vehicles of substantially the same standard to those advertised. Passengers should not place valuable items such as cellular phones, jewellery, laptops or other computer equipment, electronic items, cash, credit cards, spectacles, sun glasses and fragile or perishable items in the luggage compartment. Children under the age of 12 have to be accompanied by an adult over 16 years of age. No standing passengers shall be conveyed. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). E-Ticket. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Greyhound/Citiliner will give reasonable notice of changes to schedules. For more details, we encourage you to visit https://www.greyhound.co.za/terms-and-conditions/. All requests for refunds must be sent to refunds@greyhound.co.za  with a copy of the original ticket. As one of the most affordable ways to travel by bus across South Africa, we cater to thousands of passengers each year and it’s important to keep up to date with all the latest when it comes to rules, regulations and those tedious T&Cs. Regrettably this is the only manner in which we can accommodate special needs passengers. Customer Care Centre. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Have your bus route information and reservation number handy (it will help us track the specific bus and driver). Passengers must obtain a Greyhound/Citiliner luggage sticker when boarding. Bus services relates to bus quality, punctuality, cleanliness, and staff behavior. Re-bookings requested in excess of 72 hours of the scheduled departure time will be subjected to a rebooking fee of 20%. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. 16 talking about this. The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the terms and conditions and that he/she is aware of all the terms printed in bold. Help and Info. The cheapest average bus price from Harrismith to Durban is $21. So, when you get a moment, get familiar with the dos and don’ts, the cans and cannots, and spread the word! Greyhound/Citiliner has the right to refuse the carriage of luggage that does not comply with these conditions. In terms of section 45 of the Magistrates’ Courts Act 32 of 1944, the passenger consents to the jurisdiction of any Magistrates’ Court in the area which the passenger resides or works, notwithstanding the amount involved. This does not prevent Greyhound/Citiliner from bringing legal proceedings in a High Court that has jurisdiction. If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Thereafter, Greyhound/Citiliner will be entitled to dispose of the luggage or personal property in any manner it deems fit without any liability to the passenger. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. https://greyhound.co.za/wp-content/uploads/2018/03/Greyhound-logo-200.png, https://www.greyhound.co.za/wp-content/uploads/2019/05/updated-ts-cs.png. Each passenger is permitted to take free of charge, at own risk, two suitcases not exceeding 80cm x 60cm x 30cm in size, of a total mass not exceeding 30kg. Greyhound/Citiliner will not allow firearms or any harmful chemicals, explosives, or toxic substances to be carried on to the coaches. Bus tickets available with Greyhound. We use cookies to ensure that we give you the best experience on our website. When travelling with Greyhound, it’s important to understand the ins-and-outs of joining us on our buses, the Terms and Conditions when on board, and all that fine print that you might have overlooked when making your booking with us. As mentioned before, you will find on Barons Bus to Memphis low-cost tickets for only USD 129.00. Busbud has been an authorized seller of Greyhound bus tickets since 2015. expand_more; Bus prices to Durban costs between ZAR 250.00 to ZAR 250.00 each seat. The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Greyhound is the only national bus service in the USA. Change your ticket for a $20 fee, prior to your scheduled departure date. This constitutes a no-show and a 100% cancellation fee will apply. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. We will not accept any liability for any cancelled services. Enquiries and complaints may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Offices Nationwide. Greyhound/Citiliner does not provide insurance cover for passengers or their property/luggage. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. Refunds: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Proof of identity will be required when the ticket is purchased and on boarding the coach. Call us: 1800SAFEBUS 1 8 0 0 SAFE BUS (1-800-723-3287) 1 8 0 0 7 2 3 3 2 8 7 Baggage must be adequately secured and locked at all times. E-Ticket. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? Your information will not be sold or made available to third parties. In normal cases, you can get a full or partial refund of your Greyhound tickets. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Services resumed. bus ticket prices from pretoria to king william's town? Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? Ticket Refund and Exchanges. Privacy and Security: – Using a credit card to purchase Greyhound/ Citiliner tickets is safe. It is the responsibility of the passenger to ensure that he/she is adequately insured. Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. Translux, Intercape, Greyhound bus booking. Ticket Refund and Exchanges. If both the going and return portions are partially used the ticket has no refund value. How long is the bus ride from Harrismith to Durban? Pre-purchase parking near our locations to save a bundle. Strictly no drugs. If you continue to use this site we will assume that you are happy with it. Miller Transportation, Greyhound, Barons Bus tickets to Memphis costs between USD 129.00 and USD 154.00 each seat. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352. Contact your nearest Embassy or Consulate for up to date information. 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